[HLUG] Technical Support Analyst / Senior Technical Support Analyst Vacancy in Leominster

George Miles ~ dicegeorge dicegeorge at hotmail.com
Tue Jun 23 11:11:48 UTC 2020


ha ha ha ha ha

On 23/06/2020 11:38, Julian Robbins via Herefordshire wrote:
> Hi George
> 
> I think you can have another day apart from your birthday if you want.
> 
> Nah they're pretty laid back about most things at the company which is nice.
> 
> Julian
> 
> On Tue, 23 Jun 2020, 10:44 George Miles ~ dicegeorge via Herefordshire, <
> herefordshire at mailman.lug.org.uk> wrote:
> 
>> i wont apply as my birthday is on a national holiday so the birthday off
>> wouldnt apply to me...
>>
>> Is this so they dont have jollity in the office every birthday?
>>
>> George
>>
>>   > *What’s in it for you…*
>>   >
>>   >     - Competitive salary, bonus scheme and pension
>>   >     - A great company culture
>>   >     - Flexi-time
>>   >     - Your birthday off
>>
>> On 23/06/2020 09:59, Julian Robbins via Herefordshire wrote:
>>> Hi all
>>>
>>> Slightly offtopic but possibly of interest anyway to some in our group. M
>>> and M Direct in Leominster  (where I work) currently has a vacancy for a
>>> Technical Support Analyst or Senior Technical Support Analyst.
>>>
>>> There is only a smattering of open source involved, although lots and
>> lots
>>> of interesting tech and use of Cloud Technologies as the Google Cloud
>>> Platform. It's a good company to work for, and doing quite well as a
>> purely
>>> online retailer in the current climate. There is a LOT of tech around,
>>> about 2-300 servers or more so plenty to get your teeth into !
>>>
>>> This is a definite post that they want to fill, and there aren't too many
>>> of these type of positions available locally so I thought it might be of
>>> interest to folk in our group.
>>>
>>> If you want to apply, email your CV to Recruitment at mandmdirect.com. As
>> this
>>> position is in the same team as I work in, I can give you a bit of
>> insight
>>> into the company and work you might be doing if you contact me directly.
>> If
>>> you do apply please let me know.
>>>
>>> https://www.mandmdirect.com/02/stp/vacancies
>>>
>>> NB The ad is below. I'm not sure if the hours per week is wrong on the ad
>>> as I only work 37.5 hr per week and think the Techs work the same hrs so
>> it
>>> may be a cut and paste mistake from HR in this case.
>>>
>>> Technical Support Analyst / Senior Technical Support Analyst
>>>
>>> *The Role:*
>>>
>>> MandM Direct has a unique and exciting opportunity for a Technical
>> Support
>>> Analyst / Senior Technical Support Analyst, to join the Production
>> Support
>>> Team. Appointment to senior role will be based on demonstrable
>> experience,
>>> in addition to the core role requirement.
>>>
>>> Reporting to the IT Operations Manager, you will work within a
>>> multi-disciplined Production Support Team, primarily responsible for the
>>> support, maintenance and development of internal and external
>>> infrastructure, in line with our technology roadmap. You will work with
>> the
>>> latest infrastructure technologies both on premise and within the cloud.
>> As
>>> new technologies are considered, you would assess their suitability for
>> our
>>> business needs.
>>>
>>> *What’s in it for you…*
>>>
>>>      - Competitive salary, bonus scheme and pension
>>>      - A great company culture
>>>      - Flexi-time
>>>      - Your birthday off
>>>      - Subsidised canteen
>>>      - Generous staff discount
>>>      - Healthcare cash plan
>>>      - And tons more…
>>>
>>>
>>> *About you:Interested? To be considered you will need to be:*
>>>
>>>      - In-depth knowledge of deploying and supporting Windows Server 2003
>>>      through to current.
>>>      - Experience working with virtualisation technologies.
>>>      - Proficient in TCP/IP networking, DNS, DHCP and Firewall management.
>>>      - Accomplished in MS Active Directory and Group Policy.
>>>      - Experienced in project and task delivery in a technical environment
>>>      from design through to live deployment.
>>>      - Proficient in writing technical documentation (e.g. standards,
>>>      processes and design etc.).
>>>
>>> *To strengthen your application, it would be desirable if you have
>>> experience in the following:*
>>>
>>>      - Software Defined Data Centre (i.e. systems, networks and storage
>>>      solutions, configured and hosted within a Cloud environment).
>>>      - Current versions of VMware infrastructure.
>>>      - Administering switches and firewall devices.
>>>      - Wide Area Network, Local Area Network and Wireless Network
>> management.
>>>      - Enterprise storage device management.
>>>      - Creating, updating and tuning PowerShell scripts.
>>>      - Linux, UNIX and open source products.
>>>      - Virtual Desktop environments.
>>>      - Creating and peer reviewing design and build documentation.
>>>      - Hardening techniques and processes, to improve the protection of
>>>      systems and data.
>>>      - Enterprise backup and antivirus solutions.
>>>
>>> *Hours of work:*
>>>
>>> Based on a 40 hour week, hours per day can be discussed at interview
>> stage.
>>>
>>> If you are interested, please apply in writing with your CV to
>>> *Recruitment at mandmdirect.com
>>> <
>> Recruitment at mandmdirect.com?Subject=Technical%20Support%20Analyst%20/%20Senior%20Technical%20Support%20Analyst
>>> .*
>>>
>>
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