[Herts] Closed Windows.

[Andrew Porter]

To all,

As a person who is new to this group, and wishing to pursue Linux as an 
operating system, I can confirm that it is my dissatisfaction with 
Microsoft Windows products, and Microsoft  Office software that has 
driven me to find alternatives. Even when moving to Fire Fox, 
Thunderbird and Open Office in a Microsoft operating system, the 
underlying flaws within the Microsoft product remain. These include a 
massive amount of software code to do very little, packages that simply 
expand rather than have the underlying flaws removed, US English as the 
default, and in many case what Microsoft consider to by UK English, 
rather than English, is still full of faults all biased towards US English.

To resolve my frustrations, I took the advice to have a new computer 
configured as a dual boot system with SuSE Linux, and Microsoft Vista. 
This was done through Q-Tek in Stevenage, and after fighting against the 
problems with Microsoft Vista, I have eventually managed to get a 
computer that communicates with the Internet, and the printer. Problems 
such as fighting against faulty driver software in Microsoft Vista for 
my printer when trying to install the correct software took many 
evenings of frustration. Perhaps the warning should have been that 
Microsoft Office 2000 requires 1.4GByte of memory, against 91MByte for 
Open Office. I  none longer use, and I have not installed Microsoft Office.

Having resolved the Microsoft problems, I turned my attention to SuSE 
Linux 10.0, as installed by Q-Tek. Sadly, this does not work, as Q-Tek 
forgot to give me the password needed by SuSE Linux 10.0 to  install the 
printer software, and access the Internet. In other words, I cannot down 
load the printer software through SuSE Linux, and therefore I cannot 
install the printer software?

Question: My car provides my with a manual on how to use all the 
controls, options, etc., in the car. Why does software come without any 
instructions, and comments such as, 'contact your PC manufacturer for 
product support.' Does this mean that Q-Tek will come to my home, at 
their cost, to show me how to use Microsoft Vista and SuSE Linux?

I await for an informed response.

Thanks,

Andrew Porter
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