[Klug-general] [OT] Telesales Flowchart

[Matthew Macdonald-Wallace]

Hi all,

A few years ago, there was a flowchart for cold calling where you received the call and by the end of it knew more about the sales rep than they knew about you.

Does anyone know where this is or have a copy?  I've googled by my keywords just aren't quite right today... :o(

Cheers,

M.
--
Matthew Macdonald-Wallace
Lug-Master (http://www.thanet.lug.org.uk),
Dad (http://www.helpmeimadad.com/),
Ubuntu User( http://www.ubuntu.com/)