[Klug-general] [OT] Telesales Flowchart

[Karl Buckland]

Matthew Macdonald-Wallace wrote:
> Hi all,
> 
> A few years ago, there was a flowchart for cold calling where you received the call and by the end of it knew more about the sales rep than they knew about you.
> 
> Does anyone know where this is or have a copy?  I've googled by my keywords just aren't quite right today... :o(
> 
> Cheers,
> 
> M.

Yes, it's called the 'counterscript'.

http://www.xs4all.nl/~egbg/counterscript.html

I've had some fun with it and hopefully you will too!

-- 
Karl Buckland
www.digital-end.com