[Klug-general] TalkTalk

[Gavin Coles]

Hi Sharon,

I don't know if this is any use but it is worth a look:

http://www.debianhelp.co.uk/mrtg.htm

Oh the joys of TalkTalk, spent three and a half hours on the phone for a
client last week trying to get a similar issue fixed.  Ask to speak to
the fault rectification team not technical support who to put it
politely are not of much use.

Is there any reason you are with TalkTalk that would stop you moving to
a provider?  If not may I recommend Plus.net, the support staff don't
follow prompt sheets and the few times I've had to call them (I have
thirty or so client using them) have always sorted issues promptly.

> Can anyone suggest a programme, or script, that will give me the
> desired information please? I'm getting really pee'd off that its
> still not working properly, and when I spoke to talktalk support line
> after the second engineer left I was told that it could take up to 14
> days for the connection to settle down, which is not acceptable. So
> please, can you help me?

-- 
Regards,

Gavin Coles

(Postal Address)
Indie IT
21 Cunningham Crescent
BIRCHINGTON
Kent
CT7 9LE

M: 07909604131
W: www.indie-it.com

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