[Klug-general] answer to my FOI request from Kent County Coucil

[Jonathan Kaye]

Jo Sharrad wrote on 14/10/14 22:11:
>
>
>
>     Regarding end users my sister is quite illiterate in computers or
>     any other technical stuff, and she is using in a daily basis my
>     very old laptop which is running Linux. 
>
>
>
> I agree that was my point, the computer-phobes are the easiest to
> move, it is those that have years and years using excel and know every
> button, every items, basically everything about that program who are
> the ones who struggle. 
>
> Yes, put Linux into a library for library users to logon and go on the
> internet etc, but a user that is using the pc as a 'tool' may struggle
> a bit more.
>
>
> Jo
>
>
Yes, agreed Jo but the users you describe are not the users you find on
library computers. A user "that is using the pc as a 'tool'" is far more
likely to have her own computer at work or home and when travelling if
she needs something  for work then she'll bring a laptop with her, won't
she?

So much for the end user. As far as the admin side goes, I'll do some
digging and see if I can contact people from cities that have already
made the change and see what they have to say. The content of the FOI
response seems loaded with vague suppositions involving virtually no
concrete evidence.
Jonathan
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