[linuxjobs] German or Italian Support Engineer @ Red Hat

[oleron xavier]

Red Hat – German or Italian Production Support Engineer

Red Hat, Worldwide Leader in Linux and Open Source Technologies, is
now looking to recruit a bright individual to join its rapidly
expanding and dynamic multilingual Enterprise Support team based in
the UK.

Responsibilities:
Your main resposibilities will include dealing with a low number of
highly technical support request from enterprise customers. You will
be required to gather information, propose workarounds, carry out the
necessary research, provide analysis to fully understand the issue,
interface with the engineering team proposing and discussing fixes.
You will also be responsible for maintaining a high degree of customer
satisfaction.

Profile:
3+ years commercial Linux experience
Systems admin experience
Team player
Experience with dealing with high level customers
Flexibility, proactiveness, and can-do attitude required
Good team player – self motivated
Additional European languages (French, Spanish) welcome
Strong troubleshooting skills and experience
Enterprise support/consultancy experience
Development experience
Active or history of participation within the Open Source community
highly desirable

Desired skills:
Kernel and application debugging
Deep understanding of TCP/IP Networking
Clustering (HA, load balancing, etc.)
Enterprise storage (SAN/NAS)
Databases (Oracle, PostgreSQL, mysql, etc.)
Network services (Apache, Bind, NFS, SSH, krb5)
Development (C, C++, J2EE, Tomcat) / RPM building
Any other Linux distributions/UNIX-type operating systems

Preferred education:
IT degree or equivalent IT field experience
RHCE preferred

Permanent position 	
Salary: Excellent with  Good benefits / Numerous training opportunities
Location:  Red Hat European Headquarters – UK (Guildford - near London).

Please send CV via email to: xoleron at gmail.com
No Agencies please.