[linuxjobs] Technical Support Engineers - Weybridge

[Laura Czajkowski]

Aloha I thought I’d post here as well, I work here and it’s great!

Sirius (http://siriusit.co.uk/) is currently looking for bright university
graduates looking into joining a young open source company. Sirius is an
Open Source consultancy focused on helping our customers to make the most
out of open source and create great innovative products with it.

The working environment is really flexible and we have a great team of
developers and engineers. Our projects cover the whole desktop, mobile and
embedded Linux stack. We are particularly looking for people with some
involvement in open source ( and an interest in getting involved in low
level kernel and graphics development, but if you are focused on other areas
that you think might be interesting don’t hesitate

The job would be on site in our offices in Weybridge so people living within
the EU or people with a work permit in the UK are possibly well suited.

Sirius is looking for a qualified individual to work as a Technical Support
Engineer. The Support Engineer provides comprehensive
telephone/web/e-mail/chat technical and application support to Sirius
customers. The candidate must be able to work directly with customers in
high-pressure situations; have strong analytic, organizational, time 
management, and communication skills; thrive in a team environment; and
possess the willingness to do whatever it takes to achieve the highest 
customer satisfaction. The candidate will interact with development and
project teams to investigate and resolve issues.

The job responsibilities include, but are not limited to, analyze, track
and resolve customer issues in a professional, timely manner; identify any
security upgrades that are necessary and communicate them to customers;
maintain and update web based support documentation, using monitoring
software to identify potential support issues.

The role is shift based and will include some night shifts.

Requirements

* Experience working with Open Source technologies
* Excellent verbal and written communication skills
* Outstanding interpersonal and telephone skills
* Strong problem solving skills
* Ability to function and thrive in a team environment
* Energetic, with a strong desire to succeed
* Experience within a similar role would be beneficial

If you’re interested or want to know more about the place or the job you can
contact me on freenode as czajkowski or mail Kelly - kelly DOT flitter @
siriusit.co.uk to talk more

--
http://www.lczajkowski.com
http://wiki.ubuntu.com/czajkowski
skype: lauraczajkowski



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