[linuxjobs] Support Analyst - London - £25k + benefits

[Sally Hall]

Good Morning all,

I hope everyone had a good weekend?

I am currently recruiting for a Support Analyst to be based in East London, please find the details below:


Support Analyst - London - £25k + benefits

THIS ROLE WILL INCLUDE EVENING AND WEEKEND WORK - This can be done from home provided you have an adequate broadband connection and telephone.

Passionate SQL/Linux Professional wanted for a relaxed and driven Open Source environment!

Do you enjoy bringing ideas to the table and having in-put into Support and Client projects? Do you want to work on a wide range of projects? Do you enjoy being independent and self sufficient? Then this is the position for you!

This position is a new Support position for the client, working alongside additional support and development teams your responsibility will be a mix of second line support, systems administration and project work.

Your main responsibilities will be:
* Providing second-line support (online and telephone based) to clients; diagnosing problems and providing fixes and workarounds in a timely fashion.
* Communicating progress to clients; ensuring you have a full understanding of their requirements and any problems.
* Undertaking software installations and upgrades; managing roll-outs to minimise the need for the development team to be involved.
* Helping with fixing bugs found in testing or reported by clients.
* Configuring the Linux web server clusters for maximum performance and stability.
* Applying security patches and updates to the Linux and Windows servers and developing a process to ensure that machines are kept up-to-date, without compromising service continuity.

You must have the following experience :
* Experience of administering Linux web servers.
* Experience of working with SQL Server databases.
* Knowledge of SQL and writing reports.

Any other skills will be of interest but NOT essential: Bash, Apache, Nginx, Debian or Python.

There is a strong focus on providing customer/client support in this role. As such you Must have Excellent verbal and written communication skills.

My client is offering a salary upto £25k + Pension + Health care + Perks + Benefits


Please do not hesitate in contacting me for more details and I will be happy to talk through the role, company and location details.

Hope everyone has a good Monday!

Regards
Sally
01582 394851
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