[Nottingham] Help - printer won't do anything, need something printed tonight.

David Aldred david at familyaldred.org.uk
Sun Sep 4 21:48:30 BST 2005


I have a problem!

This afternoon, my printer was printing.   I restarted the machine (simply 
because I was moving the box around and didn't want to risk losing power), 
and now I can't print anything.


CUPS (via Mandriva Control Centre) shows the printer as disabled.  If I (as 
root) try to enable it I get the message 'enable: Operation failed: 
client-error-forbidden'.

Using the CUPS web interface, the prineter reports as:
"Unable to open USB device "usb://EPSON/Stylus%20Photo%20RX620": No such 
device" 

Yet /dev/usb/lp0 exists.

The printer is switched on and plugged in - it incorproates a card reader, 
which is responding quite happily to the PC.

If I switch it off, then back on again, /var/log/messages reports:

Sep  4 21:40:54 main kernel: usb 5-4: new high speed USB device using ehci_hcd 
and address 3
Sep  4 21:40:54 main kernel: drivers/usb/class/usblp.c: usblp0: USB 
Bidirectional printer dev 3 if 1 alt 0 proto 2 vid 0x04B8 pid 0x0811
Sep  4 21:40:54 main kernel: scsi3 : SCSI emulation for USB Mass Storage 
devices
Sep  4 21:40:56 main cups: cupsd -HUP succeeded
Sep  4 21:40:59 main kernel:   Vendor: EPSON     Model: Stylus Storage    Rev: 
1.00
Sep  4 21:40:59 main kernel:   Type:   Direct-Access                      ANSI 
SCSI revision: 02
Sep  4 21:40:59 main kernel: SCSI device sda: 256000 512-byte hdwr sectors 
(131 MB)
Sep  4 21:40:59 main kernel: sda: Write Protect is off
Sep  4 21:40:59 main kernel: sda: assuming drive cache: write through
Sep  4 21:40:59 main kernel: SCSI device sda: 256000 512-byte hdwr sectors 
(131 MB)
Sep  4 21:40:59 main kernel: sda: Write Protect is off
Sep  4 21:40:59 main kernel: sda: assuming drive cache: write through
Sep  4 21:40:59 main kernel:  /dev/scsi/host3/bus0/target0/lun0: p1
Sep  4 21:40:59 main kernel: Attached scsi removable disk sda at scsi3, 
channel 0, id 0, lun 0
Sep  4 21:40:59 main scsi.agent[8896]: disk 
at /devices/pci0000:00/0000:00:10.4/usb5/5-4/5-4:1.2/host3/target3:0:0/3:0:0:0
Sep  4 21:40:59 main fstab-sync[8928]: added mount point /mnt/removable 
for /dev/sda1

..all of which looks quite normal. 


If I try to remove the printer using MCC, it disappears from the list of 
printers on the current machine - but turns up in the list connected to other 
machines in the network, though without a network address.  Trying to 
reinstate it leads to a GUI message that the configuration of the printer 
failed - a message similar to the one above (client-error-forbidden) appears 
in the console.


Now where do I go?   

I have document which needs printing tonight, and it's beginning to look as 
though I'll have to go bac to a Windows installation to manage it!

-- 

David Aldred



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