[Nottingham] hplip what' wrong?

[James Moore]

On 02/05/2012 14:58, david at gbenet.com wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> On 02/05/12 14:12, Martin wrote:
>> On 02/05/12 13:41, david at gbenet.com wrote:
>>> On 01/05/12 19:17, Doctors Net (Main Email Account) wrote:
>>>> I set up a wireless c7200 on openSUSE 12.1 using hp-setup. It
>>>> launches a GUI and, apart from manually specifying its address in
>>>> the advanced setting box, it worked fine. SUSE in its printer
>>>> install in fact installs this and makes you use it IIRC. I can't
>>>> find any command line tool though
>> [---]
>>
>>> My printer is set to 192.168.1.72 - having spent 4 days with
>>> opensuse I can only conclude that there is no support for my HP
>>> Photosmart C4780 wireless printer. The HP set up programme
>>> recognises that I have a temporary usb device and identifies the
>>> printer correctly but when you unplug the usb device you have lost
>>> your printer.
>>> The default utilities in YAST are useless - being unable to find
>>> my printer - even when I tell it where is and give the correct
>>> name. No Cups server will  find my printer. Unless I plug in the
>>> usb cable. ...
>> Mmmm... Sounds like a little sympathy and understanding is needed for
>> the software and the hardware arrangement.
>>
>>
>> So...
>>
>> It *does work* but only when you have the usb lead plugged directly
>> into your PC?
>>
>> And it *sometimes* works when you are using a WiFi dongle?
>>
>>
>> I'm an engineer and so I do not believe in "black magic" nor "black
>> box - keep out!" signs ;-)
>>
>> Presumably you've had your wireless printer (or "multifunction"
>> device?) working previously somehow?
>>
>> And "4 days" does sound rather frustrating! Perhaps this is where
>> software in general needs to report more user-friendly messages?...
>>
>>
>> Discuss further at tonight's meet?
>>
>> Cheers,
>> Martin
>>
>>
>> _______________________________________________
>> Nottingham mailing list
>> Nottingham at mailman.lug.org.uk
>> https://mailman.lug.org.uk/mailman/listinfo/nottingham
>>
> Hi Martin,
>
> There is only connection when I plug in a usb cable - take it out and no printer. Leave it
> unplugged i.e. no usb cable and no YAST printer utilities will connect to it. And to make
> matters worse there is no terminal support - ie you could once upon a time type aat a
> terminal hplip now that has been dropped off by HP. You now have an entirely useless bit of
> junk software installed HP GUI - which only supports - yes you guessed it USB Printers.
> There is NO SUPPORT FOR WIRELESS PRINTERS.
>
> I will be in need of a beer!!!!
>
I think I'm going to be filtering this thread, but not before I've said 
what I've had to say:

Ranting and screaming is not the way to get help. It gets you filtered. 
I'm pretty sure there's more than one person on this list who has a 
working wireless printer on SuSE, or knows someone who does. I'm also 
pretty sure they'd be willing to give you a step-by-step, but like me 
they're not willing to go step-by-step with someone who acts as if 
they're about to toss their equipment at a wall just because one bit of 
software doesn't work. Even I am not that daft.

JM