[Nottingham] Suppliers test access

[Jason Irwin]

On 20/02/15 11:18, T.J long thing wrote:
> Just had what I think is a peculiar request my company‎ uses office 365
> and our supplier has trouble connecting their software to it (even
> though they fully support it). They've just asked for access to our
> office 365 system in order to develop against. Has any one come across
> this? Shouldn't they create they're own dev system if they're going to
> support it?
Running against their own dev/test would be a start, however if the
problem is only appearing in your production Office 365 system...they're
in a bit of a pickle, assuming the error messages aren't giving them a clue.

I have connected to client production systems to try and figure out a
problem that only appears to affect them. Normally do this with a client
ops on the line, but not always. This might even entail loading custom
code to get more detail on the failure (9 times out of 10 it turns out
that how the client claims things are configured doesn't match reality).

I can't see a huge issue with them having some kind of limited account
for period to resolve the connection problem, but I don't think you'd
want them to be doing active development on it. That said, this sounds
much more like an issue they should be resolving with Microsoft rather
than yourselves.

Assumption: Microsoft is the party hosting your Office 365; never used
the thing myself.

-- 
╔═════════════╦══════════════════════════════════════════╗
║ Jason Irwin ║ OpenPGP (GPG/PGP) Public Key: 0xD0C592B1 ║
║             ║ Import from hkp://pgp.mit.edu            ║
╚═════════════╩══════════════════════════════════════════╝