[Phpwm] ecommerce

[Phil Beynon]

> Hi Phil,
>
> I'm a little confused by who your grievance is with. From my (slightly
> limited) knowledge, IPS tags refer to an agent who acts on your behalf
> to Nominet. Did you register a domain with an agent, and want to
> transfer that to another agent?

When we registered it we used our normal tag holder, the customer wanted it
to transfer ti a different ISP and they insisted on holding the tag. We have
no business relationship with the other ISP, they are now refusing to
transfer it back.


> Whilst most agents (Easily, 123-reg, etc...) have a pretty standard way
> to change the IPS tag I believe they are allowed to charge an admin fee.
> I have no idea if you are able to charge your agent for not changing
> your tag because they don't specifically 'use' your domain, simply act
> on your behalf to Nominet. I am however pretty sure you can bypass the
> agent and go direct to Nominet (I think the charge for this is just £10)
> if the domain is in your company's name.

I shall have a chat with Nominet certainly! I certainly wont be paying the
second ISP any admin fee though! :-)

> If I was in your situation I'd be in touch with Nominet and inform them
> that one of their tag holders is refusing to release a domain, surely
> Nominet don't give tags to any old man on the street! I also wouldn't
> try to invoice a tag holder (think of the tax you'll pay on £75/day!),
> I'd go to solicitor and take some advice on recovering the costs and
> seeing if I could claim damages (if any).

It'll keep them on their toes though! I have a solicitor who's site I host -
we have a reciprocal arrangement that we sort each others problems like
this! :-)

> Do you have the terms and conditions from the current agent? If not in
> future I'd recommend greater care in who you choose to be your agent.
> Make sure the terms and conditions cover the process from changing the
> IPS and find out how much it will cost to change agents (and how often
> they review pricing... a lot can change in 2 years).

It was the company we sublet to that had any contact with them, not us at
any stage.

Phil

>
>
> --
> Daniel Davies
>
> Web Sitedesign.net Ltd
> Birchley House
> Birchfield Lane
> Oldbury
> West Midlands
> B69 1DT
>
> Tel: 0121 543 4840
> Fax: 0121 543 4841
>
> http://www.sitedesign.net
>
>
> Phil Beynon wrote:
> > Hi all
> >
> > I registered a "good" domain name, in my company name. This was then
> > 'sublet' to a cuatomer of mine. he for whatever reason decided to host
> > elsewhere, mainly because he was receiving chamber of commerce
> funding for
> > the design it.
> > Subsequently he fell out with the company who were supposed to be
> > hosting/designing the site. Ultimately he walked away from it and lost
> > interest.
> >
> > I contacted the other hosting company in February this year
> asking them to
> > transfer back the IPS tag, they didn't.
> > I'm now intending to bill them a daily amount for use of the
> domain name,
> > and am wondering what sort of figure to go for.
> > Personally, going by the margins I see on other sites of mine such as
> > diygear I'm tending towards £50 - £75 per day + vat as not unreasonable.
> >
> > Does that seem inappropriate in any way, either as an action or as an
> > amount.
> >
> > As far as I know the other company involved isn't on this list! :-)
> >
> >
> > Regards,
> >
> > Phil Beynon
> > Sales & Operations Director
> >
> > ** Infolink Electronic Systems Ltd.
> > ** S/W Birmingham's Longest Established ISV & VAR
> > ** http://www.infolinkelectronics.co.uk
> > ** Professional Web 2.0 Design & Advanced Hosting Platforms
> > ** http://www.coeus-computica.co.uk
> > ** Affordable Knowledgebase Solutions
> > ** Contact: Sales at infolinkelectronics.co.uk
> > ** Tel / Fax 0121 441 3558
> >
> >
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> Date: 18/12/2007
> > 21:40
> >
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21:40