[Sussex] RE: Linux and the Average User

[Gareth Ablett]

 From: Geoffrey Teale [mailto:gteale at cmedresearch.com]
 Subject: Re: [Sussex] RE: Linux and the Average User
 
> On Tuesday 12 July 2005 11:55, Richie Jarvis wrote:
> > > Users don't want to have to configure anything. They just "want it
too
> > > work". Not too spend hours/days/weeks (in my case years), trying
to
> > > learn how something works, just too get it to "go"!
> 
> Actually, as MH and I have discussed off list, users say that, but
they have
> double standards.  They are used to jumping through all manner of
hoops to
> get Windows and MS Office to "just work", but the slightest bump in
the road
> with Linux causes them to run screaming.

If we can work out why this is then would could make Linux even more
inviting to new users, Is it because of; 
A) the tech support guy at wanadoo said we don't support linux. 
B) Because you get a nice fluffy blue screen (BSOD) when everything goes
wrong. 
C) Because I know windows should do it I just need to play a bit harder.
(Therefore meaning that due to lack of knowledge in Linux puts people
off.)

As soon as linux gets introduced as an alternative at a younger age you
will see attitudes change.

Gareth Ablett
Systems Developer

ITP Services Ltd.
http://www.itpserve.co.uk/

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