[SWLUG] More on Laptops

[Julian Hall]

Sony?  Boo hissssss!

Their so-called Computer Technical Support is abyssmal, bordering on the
insulting.  I put Windows 2000 on my Sony Vaio PCG-FX203 (drivers all
obtained from Sony's website).  The modem driver bombed the system when
attemping to use it.  After several attempts I concluded the driver was
faulty (bear in mind I was WORKING as a Senior Tech for an ISP at the time
so I know what I'm doing installing modems and I told them this).  Sony's
repeated answer was a) we don't support Windows 2000; So why in hell do you
have the drivers on your website? I asked; No answer: b)  You must make sure
you are using the right driver and follow the correct procedure;  I've
already TOLD you my job is at least in part INSTALLING MODEMS all day, which
bit of this don't you understand?;  etc etc. (repeat loop until infuriated
and then telephone them to tear them off a strip).  The modem still does not
work with *their* modem driver.  Their whole approach is to blame the
customer if they don't know the answer.

If they're like that with an OS they actually supply drivers for, God help
anyone trying to use Linux who dares to ask them for help.

Go for a make who give real after-sales and don't just take your money and
run.  Hewlett Packard for instance seem to be pretty good, especially seeing
as they look like they've inherited Compaq's good practise in that area.

Cheers,

Julian


----- Original Message ----- 
From: "Rhys Sage" <rhys_sage at yahoo.com>
To: <discuss at swlug.org.uk>
Sent: Wednesday, November 17, 2004 2:58 PM
Subject: [SWLUG] More on Laptops


> Browsing the Dell website I noticed the Insperion 1000
> going for 477 pounds. That's a bit cheaper than the
> version sold here in the US (I'm still in America).
> Try as I might, I can't find out how long the extended
> battery lasts. They say the normal battery lasts 2
> hours, which just isn't long enough.
>
> Of course, I'm wondering whether I should just hold my
> horses and not buy a laptop until I can afford a real
> laptop (something like the Sony Tr1mp).
>
> How well does Mandrake handle PCMCIA and Compact
> Flash? My goal with the laptop is not to use it as a
> programming tool for Windows (which is what I do with
> a desktop) but rather to use it for word-processing on
> the go and for backing-up digital photographs until
> such a time as I can get to a CD burner. Experince of
> Mandrake's CD burning skills shows that it can screw
> up a CD but can't write one.
>
>
>
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