[SWLUG] Dell disappointment & no networking!

[P.G. Richardson]

> On 2010-06-10, Steve Hill wrote:
>> On Thu, 10 Jun 2010, Mark Summerfield wrote:
>> > I have absolutely no idea even where to start with this... any
>> > suggestions welcome:-)
>>
>> First port of call is to use lspci to identify the network chipset and
>> then google for information on getting it to work with linux.
>
> I used lspci and got this:
>
> 00:00.0 Host bridge: Intel Corporation N10 Family DMI Bridge
> 00:02.0 VGA compatible controller: Intel Corporation N10 Family Integrated
> Graphics Controller
> 00:02.1 Display controller: Intel Corporation N10 Family Integrated
> Graphics
> Controller
> 00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition
> Audio Controller (rev 01)
> 00:1c.0 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 1
> (rev 01)
> 00:1c.1 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 2
> (rev 01)
> 00:1c.2 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 3
> (rev 01)
> 00:1d.0 USB Controller: Intel Corporation N10/ICH7 Family USB UHCI
> Controller #1 (rev 01)
> 00:1d.1 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI
> Controller #2 (rev 01)
> 00:1d.2 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI
> Controller #3 (rev 01)
> 00:1d.3 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI
> Controller #4 (rev 01)
> 00:1d.7 USB Controller: Intel Corporation N10/ICH 7 Family USB2 EHCI
> Controller (rev 01)
> 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e1)
> 00:1f.0 ISA bridge: Intel Corporation NM10 Family LPC Controller (rev 01)
> 00:1f.2 SATA controller: Intel Corporation N10/ICH7 Family SATA AHCI
> Controller (rev 01)
> 00:1f.3 SMBus: Intel Corporation N10/ICH 7 Family SMBus Controller (rev
> 01)
> 0c:00.0 Network controller: Broadcom Corporation Device 4353 (rev 01)
> 0d:00.0 Class ff00: Realtek Semiconductor Co., Ltd. Device 5208 (rev 01)
>
> A couple of people said use Google. The thing is I bought this machine
> with Ubuntu preinstalled because I find sysadmin stuff v. difficult. But
> *@!? Dell didn't honour the contract and nothing was preinstalled, so
> now I'm trying to fix it---or I guess it'll have to go back. I don't
> even know where to start & I have limited time (I'm supposed to be doing
> some work today), so it is v. frustrating!
>
> If I could just get the wired network going that would be something...
>
> Thanks!

It would seem that you do not have an ethernet controller in your laptop.
Maybe it has been disabled in the bios?

The network controller you have is a broadcom driver, which seemed to be
served by the broadcom-sta-common driver (at least according to this
debian page -> http://wiki.debian.org/wl#SupportedDevices)

Have a look for broadcom related packages in apt, install them and see if
a wireless device appears in networkmanager or even ifconfig.

Alternatively, send the laptop back and buy a different one. It really
becomes a trade-off between your time 'fixing' it and the lead time on a
new laptop.

Cheers

PGR