[SWLUG] remote assistance software

[Dave Cridland]

On 8 May 2013 21:02, "Philip Downer" <phil at pjd.me.uk> wrote:
>
> On 08/05/13 07:37, Matt Willsher wrote:
> > Teamviewer has clients for Linux (and Mac, Windows) and is free (beer).
> > I've been using in my family tech support duties with success.
>
> +1 for teamviewer, I'd rather use something that is open source, but I'm
> lazy and doing windows support is not something I want to put any time
> or effort into. I use Linux, other people I support use windows and this
> just works, they download a client, give me a password over the phone
> and I can connect. My only problem is remembering how windows works...

Likewise - although I've only ever experienced giving support on Linux via
Teamviewer on Windows, and receiving support on Windows. Seems solid.

I suspect that GotoMeeting would be optimal if it supported Linux (it
doesn't), since it'll do VOIP and text chat over the same link.

Dave.
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