[Wolves] Request: Advice on ADSL fault finding or can I borrow an ADSL router?

Stephen Welch bigfishinnet at googlemail.com
Wed Mar 12 10:22:38 GMT 2008


On 12/03/2008, Alex Willmer <alex at moreati.org.uk> wrote:
> I'd like to borrow a router to try on by Tiscali line & see if it
> maintains the connection better than my Netgear DG834GT.
>
> I'm currently dealing with Tiscali support. The router is losing it's
> external IP 1-3 times a day. Nothing short of disconnecting and
> reconnecting the phone lead will cause it to renegotiate. This works
> most times, but without the physical disconnection it refuses to obtain
> an IP.
>
> The problems started in February when Tiscali upgraded the line to 8
> Mbit. Given the large number of complaints with similar symptoms, I'm
> pretty certain the problem lies with Tiscali.
>
> Does anybody have a spare ADSL router, that I could borrow to test my
> connection?

Hi Alex, that is interesting.  I have same router but adsl with orange
bb.  After their recent upgrade to 8mb I started having the same
problems.  A router reboot sorts it normally though

Do our routers need a firmware upgrade? or is it a BT line carrier problem

Stephen



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