[Wylug-discuss] Virgin internet (lack of) connection

Tariq Fayaz tariqf at yourproblemsolved.com
Sun Sep 23 11:03:17 BST 2007


they are probably blocking ports 80,22 etc. incoming so try to use
non-standard ports and see

On Sun, 23 Sep 2007 05:43:23 +0100
Roger Beaumont <roger.bea at blueyonder.co.uk> wrote:

> <beware rant>
> Hi, Does anyone here know anything about Virgin? ('Cos they know nothing 
> about Linux.)
> 
> On Friday night my Virgin internet connection went down again and since it 
> came back up the connection from outside is dead.
> 
> I have a network of 5 or 6 machines connected to the cable modem via a LEAF 
> bering firewall box and for I can't remember how many years (back in the 
> Yorkshire Cable days) I've run Apache to serve websites for originally The 
> Priestley theatre, then the local Lib Dems, then a poet friend...
> 
> Since the connection came back up, despite altering the DNS at 123-reg, 
> none of the sites is accessible.  I can still SSH out to a friend's 
> machine, but can't then SSH back.  Pinging the new IP number (or any of the 
> named domains, such as beaunet.homelinux.net) from there also gets no response.
> 
> The IP no. changed from 82.38.52.76 to 77.97.171.44, if that's relevant at all.
> 
> Help from the Website was nil - like suggesting I might be running the 
> wrong version of Windows...
> 
> Probably needless to say, ringing Virgin's 'technical' support was a 
> pointless exercise.  Once he'd established that I could browse the Web, 
> then he said his job was complete - the connection was working!  I pointed 
> out that that wasn't what I'd rung for, but to ask about service changes.
> Him: "There aren't any."
> Me: "Yes there are. I can't SSH in from outside any more or even get a ping 
> response."
> Him: "What's that?  Can you see web pages?"
> 
> Clearly he wasn't who I needed to talk to - which I know isn't his fault - 
> so I asked for a number I could ring to talk to someone who could answer my 
> question.  "0906 991 0001" - which tells me there is no such number...
> </rant>
> 
> Like I said, does anyone here know anything that might cast light on the 
> situation, or even help?
> 
> Roger
> 
> 
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