[Wylug-discuss] Virgin internet (lack of) connection
Tariq Fayaz
tariqf at yourproblemsolved.com
Sun Sep 23 11:03:17 BST 2007
they are probably blocking ports 80,22 etc. incoming so try to use
non-standard ports and see
On Sun, 23 Sep 2007 05:43:23 +0100
Roger Beaumont <roger.bea at blueyonder.co.uk> wrote:
> <beware rant>
> Hi, Does anyone here know anything about Virgin? ('Cos they know nothing
> about Linux.)
>
> On Friday night my Virgin internet connection went down again and since it
> came back up the connection from outside is dead.
>
> I have a network of 5 or 6 machines connected to the cable modem via a LEAF
> bering firewall box and for I can't remember how many years (back in the
> Yorkshire Cable days) I've run Apache to serve websites for originally The
> Priestley theatre, then the local Lib Dems, then a poet friend...
>
> Since the connection came back up, despite altering the DNS at 123-reg,
> none of the sites is accessible. I can still SSH out to a friend's
> machine, but can't then SSH back. Pinging the new IP number (or any of the
> named domains, such as beaunet.homelinux.net) from there also gets no response.
>
> The IP no. changed from 82.38.52.76 to 77.97.171.44, if that's relevant at all.
>
> Help from the Website was nil - like suggesting I might be running the
> wrong version of Windows...
>
> Probably needless to say, ringing Virgin's 'technical' support was a
> pointless exercise. Once he'd established that I could browse the Web,
> then he said his job was complete - the connection was working! I pointed
> out that that wasn't what I'd rung for, but to ask about service changes.
> Him: "There aren't any."
> Me: "Yes there are. I can't SSH in from outside any more or even get a ping
> response."
> Him: "What's that? Can you see web pages?"
>
> Clearly he wasn't who I needed to talk to - which I know isn't his fault -
> so I asked for a number I could ring to talk to someone who could answer my
> question. "0906 991 0001" - which tells me there is no such number...
> </rant>
>
> Like I said, does anyone here know anything that might cast light on the
> situation, or even help?
>
> Roger
>
>
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