[Wylug-discuss] Laptop Suggestions

Roger Greenwood rg at nthong.co.uk
Thu Jul 24 18:07:34 BST 2008


I am still looking for a cheap laptop, (having had no success on ebay yet). To 
that end I had the following discussion with PC World. Sorry for the reverse 
nature of the following correspondence. Should I persue this or just give in 
and go with a Dell - don't they deserve some support ?

---------- Forwarded message ----------
From: PC World <customer.services at pcworld.co.uk>
Date: 24 Jul 2008 14:30
Subject: PCW308884CR, RE: Re: PCW307341CR, RE: New Laptop - EI 1201
To: rogerggbr at googlemail.com

customer.services at pcworld.co.uk
Dear Mr Greenwood,

Thank you for your email dated 21st July 2008.

We would consider a refund of the whole unit if you did not agree with the
license agreement, but there is no responsibility on the retailer to refund
the cost of the operating system.  The point of contact for this would be
the original equipment manufacturer.

I trust the above serves to answer your query and thank you for taking the
time to contact us.

Yours sincerely,

Joe Jones
PC World Customer Services


-----------------Original Message-----------------

Thanks for your reply.

What would be your position if I bought one, then refused the software
licensing agreement?

Would I then be able to claim a refund on the software as per the standard
microsoft license terms ?

I understand this is to be recovered direct from the retailer (yourselves,
not from microsoft because of the bundling) according to the terms.
Obviously I haven't read the actual terms that go with this machine yet, I
am assuming they are similar to others I have seen in the past. Perhaps you
could send me a copy or point me to the correct link prior to purchase?

Your comments appreciated.

Best Regards,

Roger Greenwood.

2008/7/21 PC World <customer.services at pcworld.co.uk>:
>      customer.services at pcworld.co.uk
> Dear Roger Greenwood,
>
> Thank you for your email dated 17th July 2008.
>
> The Ei System 1201 only comes pre-installed with Windows Vista as a
> manufacturing standard, therefore we would be unable to remove this
> software.  Thank you for taking the time to contact us.
>
> Yours sincerely,
>
> Trevor Radford
> PC World Customer Services
>
>
> -----------------Original Message-----------------
>
> Hi,
>
> I called into my local store recently (Huddersfield) and was impressed

with

> the EI Systems 1201. I would like to buy one without Microsoft Windows
> installed, but the people in the store were a bit vague as to whether this
> was possible. Could you clarify this please - can I get one with the
> software removed already, or do I have to buy one, then return the
> disks/stickers for a refund at the store? (Assuming I am not going to use
> the software and refuse the license agreement). Could you also please
> advise
> the amount of discount/refund I could expect?
>
> Many thanks,
>
> Roger Greenwood.




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