[Wylug-discuss] Watching Channel 4 on Ubuntu

[Rob Speed]

Hi Smylers,

I get the same issue in Firefox, Chromium, Opera that you get in Chromium.
If I wireshark it, I see that C4 isn't responding to the request - I suggest a temporary backend issue, they're normally quite good at responding to issues brought to their attention.

BTW - iPlayer should work wonderfully on Linux (other VOD products are available, cough..........)


R.

________________________________________
From: wylug-discuss-bounces at wylug.org.uk [wylug-discuss-bounces at wylug.org.uk] on behalf of Smylers [Smylers at stripey.com]
Sent: 27 May 2015 12:21
To: wylug-discuss at wylug.org.uk
Subject: [Wylug-discuss] Watching Channel 4 on Ubuntu

Hi. Has anybody watched any Channel 4 catch-up TV programmes on Linux? I
have done this completely unproblematically in the past, but can't get
it working now, on Ubuntu 14.04.

Here's what I tried, trying to play a programme such as:
http://www.channel4.com/programmes/ballot-monkeys/on-demand/61151-004

I tried Firefox first, pressing ‘play’, and then registering*. I got the
error: “A Digital Rights error (3322) has occurred. Please see our
_Help_ section. Alternatively, please use the retry button.”

‘Retry’ just does the same thing again. The ‘Help’ link goes to:
http://www.channel4.com/4viewers/faq/name/digital-rights-3322/id/502974174
which says to reset your Flash video licences at:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager08.html

I think I've done that (I pressed ‘Reset License Files’ then ‘Confirm’,
though there's no indication that it succeeded), then restarted Firefox.
Same as before.

So I tried Chromium. After pressing ‘Play’ (and signing in) the spinner
just spins; no error message, and no video.

Anybody get anything different, or have any suggestions for making it
work?

Thanks.

Smylers

* More specifically, only discovering that one now needs to register
  after pressing ‘play’, seeing the “or sign in with Twitter” option,
  thinking that sounds quicker than registering ... only to find that
  after linking your Twitter account, you then have to fill in a
  Channel 4 registration form as well, so it isn't really “or”. Giving
  up because our tea's now getting cold, watching something else for
  now. Doing the registration dance later, in the hope of watching
  something tomorrow.

Smylers
--
http://twitter.com/Smylers2

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