[Wylug-help] BTInternet and Thunderbird

[Jonathan Archer]

  Hi Anne,

The username should include @btinternet.com so will probably be the full 
email address..

hope this helps

oh, and
http://www.pdoc.co.uk/btbroadband.shtml

gives a bit of info.

Cheers

Jon

On 07/10/10 19:20, Anne Wilson wrote:
> Somewhat OT, so apologies.  I need to help a user set up Thunderbird for a
> BTInternet mail account.  (She uses a Windows laptop for work and a Linux
> netbook when she's away from home, so TB has a definite appeal.)  She has been
> using webmail recently, but has used Mozilla mail in the past, so isn't too
> fazed by the idea of doing it.  However, she has mailed me and said that her
> password, as she enters it on the webmail page, doesn't work in TB.  Can
> anyone tell me whether she needs "@btinternet" on her username, or anything
> else she may have overlooked.  BT don't seem to have an easily found page with
> mail settings on it - but then, they seem hell-bent on having you use only
> their web interface.
>
> Anne
>
>
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