[Chester LUG] SEV 1 priority action message ;)

[David Holden]

So no "Oven grill failover system" then? What kind of a slapdash
organisation is that!

Dave.


On 07/03/12 14:47, Stuart Burns wrote:
> I thought I would share this with you guys. I can't cut and paste but I
> can relay the details and keep the offending parties anonymous (no, it
> wasn't me)
> 
> We all know about Sev 1 priority action messages for when the poo really
> hits the fan, ie multi million pound system down.
> 
> This morning in the global work queue we got a sev 1 alert message.
> "Toaster has caught fire, extinguished. Please replace."
> 
> I think someone hit the wrong button. However, you can imagine the log
> comments:-
> 
> "This is a production toaster. Toast making facilities impacted"
> 
> "Work around identified - Argos @ £9.99"
> 
> "Toaster dependent items impacted"
> 
> As it was marked Sev 1 there was major incident management team braced
> for action, for a duff toaster. I don't think HP do toasters.
> 
> Oh how we laughed this morning.
> 
> 
> 
> 
> 
> 
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-- 
Dr David Holden. (dh at iucr.org)