[Gllug] New linux user - modem problem

[John Hearns]

Frank Kelly wrote:

> Hi.
>
> Having built my own machine (yesterday!) (1.1 Gig Athlon, 0.5 Gig Ram,
> 60 Gig HDD) I have now 'successfully' loaded Suse Linux Professional -
> apart from the fact that my modem doesn't work and is not detected by
> the system.
>
> 'pnpdump' gives the message 'no boards detected' despite the fact that
> there is, in addition to the modem, a Hercules graphics card which is
> apparently working.  I have tried the 'detect modem' option in YaST1 and
> have switched the BIOS PnP option to Manual with no effect.  As you
> might probably guess I have no prior experience of Linux and am
> completely stumped.  The modem is a PCWorld 'PCLine' controllerless
> modem.
>

Frank,
sorry to say this but it looks like you have got yourself what is known
as a Winmodem or a software modem.
It is difficult or impossible to get these working with Linux.
Jim Bailey on the ist has done it.

Learn from my experience, and don't waste too much time with it.
Buy a nice external modem, which will work first time with the tools you
mention.
Or, if you really want an internal modem, make sure to get a hardware modem

and get the guy in the shop to certify that it will work with Linux.
I'm not sure which internal modems work wth Linux - in fact before you buy,

ask this list.
But as I say - better with an external modem which attaches to the serial
port.




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