[Gllug] Online banking

[Simon Stewart]

On Thu, May 16, 2002 at 05:33:56PM +0100, Dave Turner wrote:
> HSBC's site works well with Galeon  and all the other browsers that
> I've tried.  They don't rely on a whole bunch of cruft on the client
> side to give 'added security'.

So far people seem to be coming out in favour of HSBC, Lloyds/TSB and
Citibank (either on list or in emails) Co-op and Smile also feature in
the list. Time to go and hunt about on google to see which is the most
"ethical" If I'm moving bank, I might as well try and find one that
treats the world with a bit of respect. Wishy-washy lefty that I am.

Good customer service would be a bonus. I'm not an overly demanding
customer, but I'd like it if the bank occasionally offered some
suggestions about how best to manage my cash given my spending habits
and cash flow.

With fear of going OT, what are people's experiences like? Any
recommendations? Any must-avoids? Let's take it as read that NatWest
has successfully pushed themselves out of the running.

> <climbs_on_to_soap_box />
> 
> Whatever browsers NatWest don't have plans to support, when I was
> with them they had this nasty habit of misplacing a few thousand pounds
> from different accounts every now and then.  They never apologized, 
> wouldn't let me  me talk to my account manager, generally #$%^ed about
> and took 3 months to close my account and give me all of my money back.
> So I'd recommend you don't bank with them anyway.

Yeah, their service sucks large rocks through small straws. Until
recently I had the luxury of a graduate account and loads of extra
goodies that go with it, but that's about to expire (3 years out of
uni) so there's no reason to stay.

Cheers,

Simon

-- 
"The idea of a karaoke version of ``My Way'' that lasts for 3750
minutes is just too frightening to consider."
    Programming Ruby, the Pragmatic Programmers


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