[Gllug] Re: Problems keeping internet connection.

[Sharon Kimble]

On Monday 25 Oct 2004 08:05, John Hearns wrote:
> On Sat, 2004-10-23 at 17:16, Chris Bell wrote:
> > On Sat 23 Oct, Sharon Kimble wrote:
>
> I agree with Chris' earlier comments about signal quality.
> My ADSL is on the edgeof an acceptable signal level.
>
> The way I got it to work was to us a normal splitter for the phone
> at the BT master socket.

Is the master socket the only, or main, or first socket on the line, or is it 
where the BT line first enters the house please?

> the ADSL router is plugged into a phone extension directly - no
> splitter. (Obviously you can;t use a phone on that socket).
> I also found the quality of my internal phone extensions was bad, so
> I re-terminated the phone extension. Just take the faceplate off and
> use a punch-down tool to redo the wiring.

There you've totally lost me! What does 'redo the wiring' mean please? I'm 
perfecxtly capable of taking the faceplate off, but then I'm faced with lots 
of tiny wires which look very delicate. Hence I leave it well alone.

> I agree though that best signal quality will be obtained by using the
> replacement faceplate, and situation the modem at the BT master socket.

'situation the modem'? Sorry, I don't understand.
>
> For a trial, you can take the BT master socket faceplate off.
> Put a splitter direct onto the socket you then uncover.
> Do you get a better line quality?

When I take the faceplate off I'm left with a socket which is =exactly= the 
same one as with the faceplate on. Aren't I? [Its many years since I last 
removed the faceplate and looked inside, and I know that it hasn't changed 
since then].

Sharon.
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