[Gllug] ADSL moving delays

[Richard Huxton]

Jason Clifford wrote:
> On Tue, 20 Mar 2007, Richard Huxton wrote:
> 
>> I'm moving and I've just been quoted 10 days without broadband even
>> though I'm not moving exchange. Since nobody at BT is doing any rewiring
>> is this reasonable, or should I scream and shout and or move elsewhere?
> 
> Do you mean moving house?

Yep.

> If so your ISP might be able to use the BT house mover process. While it 
> has historically not been very reliable I am told it is now a lot more 
> reliable.
> 
> Otherwise if you are retaining your existing phone number it is likely 
> that without the mover process you will face 10 days or more without 
> service. 

That's a PITA. Might have to switch to BT - can't afford to be 10 days 
without an internet connection.

Bit puzzled as to why it's not the same day - it's the same exchange and 
   it's just a config change for the telephone line.

-- 
   Richard Huxton
   Archonet Ltd
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