[Gllug] Anyone using Virgin Media?

[Christopher Hunter]

On Sun, 2008-03-02 at 10:32 +0000, t.clarke wrote:

> Not being able to speak to a human being to resolve problems is a real pain
> in my view.   Likewise incompetent 'customer support agents'.

VM have outsourced their "support lines "(for which they charge 0906
rates) to the cheapest call centre in India.  You seldom get anybody
that can actually speak proper English, and their answer to every
problem is to power-cycle the modem.  They have NO clue whatsoever.

C.


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