[Gllug] Fedora 11 gets it wrong

[Stephen Nelson-Smith]

On Wed, Jun 10, 2009 at 5:12 PM, Peter Corlett<abuse at cabal.org.uk> wrote:
> On Wed, Jun 10, 2009 at 02:48:24PM +0100, Jon Fautley wrote:
> [...]
>> Please do not spread FUD. There's no need to leave the graphical stuff
>> installed. There are a *few* packages that are pulled in as dependencies,
>> and of course removing these with "rpm -e --nodeps" may invalidate your
>> support. It's also a really, really stupid thing to do.
>
> I gather that Red Hat support is not worth the paper it's written on unless
> you require trivial Unix hand-holding, and it mainly serves as a security
> blanket for management. Anybody doing sufficiently-advanced things with
> their systems will quickly fall outside the scope of Red Hat support.

How did you 'gather' this?

I've found Red Hat support to be generally very good indeed, and
that's with experience of dozens of different clients, over  thousands
of machines and hundreds of tickets.  Technically capable, responsive
and keen.

S.
-- 
Stephen Nelson-Smith
Technical Director
Atalanta Systems Ltd
www.atalanta-systems.com
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