[Gllug] [OT] Support model for Linux vs M$

[Christopher Hunter]

On Fri, 2009-03-13 at 01:20 +0000, j.roberts wrote:

> > They paid for it, so they should be able to call MS for "support".
> 
> It would be nice if that was the case but it is not.
> 
> If you buy retail MS products then indeed you are supported (a bit) by MS.

Have you ever tried MS "support" at ANY level?  It's an appalling joke!

> However system integrators buy and install OEM licenses. MS offer no 
> support for OEM licenses: the integrator must offer support.

The OEM customer will usually have much more luck with support from a
system integrator than they will from MS!

Chris


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