[GLLUG] Broadband/cable provider [OT]

[James Courtier-Dutton]

On 5 March 2013 23:15, Mike Brodbelt <mike at coruscant.org.uk> wrote:
> On 05/03/13 21:02, John Winters wrote:
>>
>> On 05/03/13 20:53, Christopher Hunter wrote:
>>>
>>> I want effective service and a
>>> worthwhile hell-desk rather than script-monkeys. I'm happy to pay a
>>> realistic price (like Be charge me) but I don't want my packets
>>> inspected, routing restricted, downloads limited and morons on their
>>> phone lines.
>>>
>>> Be scored on all points.
>>
>>
>> As do A&A in my experience, but if you're happy with Be why not stay
>> with them?
>
>
> Another vote for A&A here. They will resell you a line based on BT or Be's
> wholesale products, so you can basically pick your price point. Downloads
> are metered, but you can rollover unused usage, and they don't charge you
> more for overconsumption immediately. The tiering is such that between 2 and
> 6 am bandwidth is almost free, so cron large downloads. The off-peak
> allowances are also pretty reasonable from 6pm on.
>
> I had similar concerns to you when I moved to them, but the reality has been
> pleasant. I've had a couple of line problems, and their service is great -
> I've had staff sort out a BT visit for me when I reported a problem at 11pm
> via IRC. Equally, on one occasion where BT came out, they tried to charge
> for the visit. A&A immediately disputed it for me, and I never even saw a
> bill to complain about.
>
> The service is fantastic, and after many years of being with Demon, and
> watching while a once clued up ISP grew steadily more and more idiotic, to
> the point of outsourcing their support to India, and moving their mail
> provision to a white-boxed hosted Exchange setup, I couldn't be more pleased
> to be with A&A.
>

I looked at the A&A email policy.
If I subscribed to lkml, I would be charged 120pcm, as it would be
immediately a high user!
Does that sound right.