[GLLUG] Question about software updater problem

[jackie menon]

Hi Steve
Thanks for your advice. I can get as far as typing in the new password but
when I type no charachters are coming up on the screen and I get the
message "sorry, try again".
Jackie

On Monday, 25 April 2016, Steve Parker <steve at steve-parker.org> wrote:

> Hi Jackie,
>
>
>
> When you first installed the PC, it should have asked you to choose a
> username and password (along with a name for the PC itself, and a few other
> questions). It is that password which you need to enter.
>
>
>
> If you are not sure of the password, you reset it quite easily:
>
>
>
> 1) open a terminal (just type "Terminal" in the dash bar).
>
>
>
> 2) Then run this command in the terminal window, followed by pressing the
> RETURN key:
>   sudo passwd $USER
>
> You should be prompted to enter a new password for your user. You can
> choose a new password, and this will now be the password to use for the
> system updates, too.
>
>
>
> Steve
>
>
>
> -----Original Message-----
> From: "jackie menon" <jacqueline.menon at gmail.com
> <javascript:_e(%7B%7D,'cvml','jacqueline.menon at gmail.com');>>
> Sent: Monday, April 25, 2016 2:32pm
> To: "GLLUG at mailman.lug.org.uk
> <javascript:_e(%7B%7D,'cvml','GLLUG at mailman.lug.org.uk');>" <
> GLLUG at mailman.lug.org.uk
> <javascript:_e(%7B%7D,'cvml','GLLUG at mailman.lug.org.uk');>>
> Subject: [GLLUG] Question about software updater problem
>
> Hi there
> I am still a novice with regards to Ubuntu.
> I am trying to do my software update. I get the message that software is
> available to update and am asked if I want to install it. I click install
> now and get a box which says "to install or remove software, you need to
> authenticate" and asks for a password.
> I am not sure which password is required. I have also read on some forum
> pages that this is a bug and I should just press the escape key. This does
> not work.
> I would welcome any suggestions of how to proceed.
> Regards
> Jackie
>
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