[GLLUG] Plusnet and BT

John Winters john at sinodun.org.uk
Tue May 12 09:33:34 UTC 2020

On 12/05/2020 10:26, Chris Bell via GLLUG wrote:
> I have looked at a new standard BT FTTC connection supplied with a new BT
> Hub6. It has both a dynamic IPv4 and an IPv6 address, and is issuing standard
> IPv4 192.168.x.x/24 addresses, plus IPv6 /64 addresses with a TTL of 10 years,
> although it says that IPv6 DNS is not available. Is this the best that they
> can manage after so many promises?


You get what you pay for.

Don't even *dream* of going with BT.  Their customer service is beyond 
appalling.  I've been struggling with them since February when my mother 
died.  Just finding a means to communicate with them and tell them this 
has proved pretty much impossible.  You can't phone them; you can't 
e-mail them; they ignore written communications.  Utterly, utterly dreadful.


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