[HLUG] Odd security email

david winterton davidwinterton at gmail.com
Sun Oct 13 19:01:36 UTC 2019


Hi Julian,
I had exactly the same problem,  most worryingly just after I returned home
from my holiday I had booked using booking.com.
I am 90% certain its spam,  but I phoned booking.com and they sounded quite
concerned about it,  but I never heard anything from them.
However that was three months ago and nothing much has happened so I think
just delete it
Yours David

On Sun, 13 Oct 2019, 13:56 Julian Robbins via Herefordshire, <
herefordshire at mailman.lug.org.uk> wrote:

> Hi Tom
>
> The text is as received they weren't any links. Not a bad thing as you
> shouldn't trust them anyway.
>
> The email source can easily be faked.
>
> I will change my password anyway but first time I've seen an email such
> as this.
>
> Julian
>
>
> On Sun, 13 Oct 2019, 13:02 Tom English via Herefordshire, <
> herefordshire at mailman.lug.org.uk> wrote:
>
> >
> >
> > If they've "locked" it how you meant to login to change your password?
> >
> > Are there any links in email which would go to a "reset password" page
> > perhaps not on booking.com?
> >
> > You could change it as a precaution - but make sure you login from their
> > website not any links.
> >
> > Have you checked the email source to see if it appears genuine?
> >
> > On 2019-10-13 12:27, Julian Robbins via Herefordshire wrote:
> >
> > > Hi Everyone
> > >
> > > I just received the email purporting to be from booking.com
> > >
> > > First time I've seen an email quite like this.
> > >
> > > Read the message below then come back.
> > >
> > > Firstly, if they say they think my password has been compromised but
> via
> > > another unconnected site . If it's unconnected how do they know my
> > password
> > > has been hacked? Perhaps they routinely run passwords against the
> 'have I
> > > been owned list' ?
> > >
> > > It is very good security advice they give especially regarding changing
> > > passwords and enabling TFA, but how do they know my password on a site
> > > unconnected to them?
> > >
> > > Answers in a postcard please?
> > >
> > > Julian
> > >
> > > As a precaution, you need to reset your Booking.com password
> > >
> > > Hi Julian,
> > >
> > > We're getting in touch to let you know we have temporarily locked your
> > > Booking.com account.
> > >
> > > During routine security monitoring, we discovered that your login
> > > credentials may have been compromised via another site unconnected to
> > > Booking.com. Because many people use the same email and password
> > > combinations across multiple sites, we have temporarily locked your
> > account
> > > as a precaution. Your Booking.com account is safe and has not been
> > > compromised.
> > >
> > > To access your account again, you simply need to reset your password.
> We
> > > strongly advise you to do the same for any other sites and services
> where
> > > you use the same password, creating a strong, unique password for each
> > one.
> > >
> > > Resetting your password can be done in four easy steps:
> > >
> > > - Go to the Booking.com homepage
> > > - Select 'Sign in' at the top of the homepage
> > > - Click the 'Forgot your password?' link
> > > - Enter your email address and we'll send you a link to reset your
> > > password
> > >
> > > Enabling two factor authentication (where an additional log-in code is
> > sent
> > > to you, usually via a mobile device) is also one of the best ways you
> can
> > > ensure the safety of your online accounts. You can enable this for your
> > > Booking.com account in the Security tab on your Booking.com account
> > > settings.
> > >
> > > We take your security and privacy very seriously, and will contact you
> > > quickly if we notice anything unusual in the future.
> > >
> > > Many thanks,
> > >
> > > The Booking.com Security Team
> >
> >
> > --
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> > Web:  http://www.herefordshire.lug.org.uk
> > List: https://mailman.lug.org.uk/mailman/listinfo/herefordshire
> --
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> Web:  http://www.herefordshire.lug.org.uk
> List: https://mailman.lug.org.uk/mailman/listinfo/herefordshire


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