[Klug-general] Where in the world?

[nic dan]

I'd feel inclined to seek out the store Manager, and ask if he wants the offender reported to Trading Standards?
It is an offence in law to give false information to consumers
Local Authority Trading Standards Officers will often follow up a complaint by trying the same question on a later occasion, to see if things have improved or whether they'll need to threaten legal action
To be honest, though, I wouldn't be surprised if Trading Standards aren't 1/2 to blame in allowing 'Microshaft' type advertising to exist in 1st instance
I mean, does anyone know for sure that they know what Open Source Software actually is, or how to use it???
Perhaps KLUG as a team could approach some computer stores and see if they'd agree to an 'Open Source Try Out Day - With hourly demos' ??
Any volunteers/anyone think it's a bad idea?

Aitch

Date: Sat, 21 Aug 2010 14:40:31 +0100
From: nathan.friend at gmail.com
To: kent at mailman.lug.org.uk
Subject: [Klug-general] Where in the world?

Went to PC World yesterday to assist my Dad in buying a laptop.  I know there are good deals on-line, but he had some vouchers to spend.
After picking a laptop, the sales man told us the laptop would not be suitable for digital photos unless we also bought photo editing software. I told him that it won't be necessary as we use open-source software like GIMP.  Then he made this incredible statement, "Oh we've tried that, open source software doesn't work on these laptops!"

We then go in to a Monty Python style argument.  I appreciate these guys want to sell extras but bare faced lying to customers to get a sale was shocking.
Anyway rant over, just thought I'd share.  I'd be interested to know what you think could be done to help better inform consumers.

Cheers,
Nathan.

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