[Nottingham] digital camera query

Martin martin at ml1.co.uk
Thu Jun 26 00:33:44 BST 2008


godfrey wrote:
[---]
> I sent a message to Kodak who simply reply "Linux is not supported". What 
> customer service!! Needless to say, I posted the reply on my blog!

So, it's just their lowly paid staff on the emails that are clueless.

> Anyone give advice on the universal card reader available in Jessops? I know 
> it says that it supports Windows and Mac, and the shop staff seem clueless 
> about any other OS - but anyone here tried to use one? (or similar?)

Most 'sales' staff do seem to be clueless, or downright misleading for
what I've overheard in certain computer shops...


My digicam is seen as a USB mass storage device and provided you
navigate down into the correct part of the directory tree, there you
have all the pictures.

I also use a card reader that works fine.

Unless you Google for the make that you're going to buy to see if there
are any Linux comments about it, they're cheap enough just to take "pot
luck".

If you're really keen, for any new ones not recognised, you can email
off the USB id numbers for it to be added to the list of known devices.
There's instructions on the web for adding the details into your own
config so that you can use it.

Having said that, from what I've seen, most now seem to work.


Have you looked in /var/log/messages and /dev/sd* to see if the problem
is just merely that you need to manually mount the device?

Good luck,
Martin

-- 
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Martin Lomas
martin at ml1.co.uk
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