[Nottingham] Odd FTP problem

[stripes]

The box is a fully up to date Debian Sid AMD 64 updated every day so
there will be updates but I don't see how they would have screwed up
gftp. Kasablanca, Igloo-FTP and Filezilla are new installs today to
see if it was a problem with gftp.

It is not an annonymous connection it is a webserver and I have the
correct user name and password which is being used with the gui
clients and also from cli.

This is from Filezilla

Status:    Resolving address of muin.pair.com
Status:    Connecting to 209.68.1.55:21...
Status:    Connection established, waiting for welcome message...
Response:    220 ftp23.pair.com NcFTPd Server (licensed copy) ready.
Command:    USER gww_stripes
Response:    331 User gww_stripes okay, need password.
Command:    PASS *************
Response:    230-You are user #2 of 300 simultaneous users allowed.
Response:    230-
Response:    230-Welcome to pair Networks, Inc.  This server is for
use only by our
Response:    230-authorized clients.  Use of our service constitutes
acceptance of our
Response:    230-service contract and policies at http://www.pair.com/policies
Response:    230-
Response:    230-If you do not agree to or understand these policies,
or are not an
Response:    230-authorized client, you must disconnect immediately.
Response:    230-
Response:    230-You are logging into Web Hosting Server #23.  Please
make sure you
Response:    230-are using the following addresses to access your account:
Response:    230-
Response:    230-   SSH/FTP: muin.pair.com
Response:    230-       WWW: www23.pair.com
Response:    230-      IMAP: mail23.pair.com
Response:    230-
Response:    230-For assistance with your account, please visit our
Support Resources
Response:    230-section at http://www.pair.com/support/.  If you have
a question not
Response:    230-answered there, please contact us at support at pair.com
or call us at:
Response:    230-
Response:    230-   +1 877 PAIR NET (877 724-7638 Toll Free -- US and
Canada -- option 2)
Response:    230-   +1 412 381-7247 (Global -- option 2)
Response:    230-
Response:    230-Please check
http://www.pair.com/support/system_notices.html regularly
Response:    230-for important system information.
Response:    230-
Response:    230-Thank you for choosing pair Networks, Inc!
Response:    230-
Response:    230-
Response:    230 Restricted user logged in.
Command:    SYST
Response:    500 Syntax error, command unrecognized.
Command:    FEAT
Response:    215 UNIX Type: L8
Status:    Connected
Status:    Retrieving directory listing...
Command:    PWD
Response:    211-Extensions supported:
Response:     CLNT
Response:     LANG EN*
Response:     MDTM
Response:     MFMT
Response:     MLST
Type*;Size*;Modify*;Perm;Unique;UNIX.mode*;UNIX.owner;UNIX.uid;UNIX.group;UNIX.gid;
Response:     PASV
Response:     REST STREAM
Response:     SIZE
Response:     UTF8
Response:     TVFS
Response:     RFC 959 2389 2577 3659
Response:    211 End.
Error:    Failed to retrieve directory listing
Response:    257 "/" is cwd.


If the same thing is done from the command line

work at debian:~$ ftp muin.pair.com
Connected to muin.pair.com.
220 ftp23.pair.com NcFTPd Server (licensed copy) ready.
Name (muin.pair.com:work): gww_stripes
331 User gww_stripes okay, need password.
Password:
230-You are user #3 of 300 simultaneous users allowed.
230-
230-Welcome to pair Networks, Inc.  This server is for use only by our
230-authorized clients.  Use of our service constitutes acceptance of our
230-service contract and policies at http://www.pair.com/policies
230-
230-If you do not agree to or understand these policies, or are not an
230-authorized client, you must disconnect immediately.
230-
230-You are logging into Web Hosting Server #23.  Please make sure you
230-are using the following addresses to access your account:
230-
230-   SSH/FTP: muin.pair.com
230-       WWW: www23.pair.com
230-      IMAP: mail23.pair.com
230-
230-For assistance with your account, please visit our Support Resources
230-section at http://www.pair.com/support/.  If you have a question not
230-answered there, please contact us at support at pair.com or call us at:
230-
230-   +1 877 PAIR NET (877 724-7638 Toll Free -- US and Canada -- option 2)
230-   +1 412 381-7247 (Global -- option 2)
230-
230-Please check http://www.pair.com/support/system_notices.html regularly
230-for important system information.
230-
230-Thank you for choosing pair Networks, Inc!
230-
230-
230 Restricted user logged in.
Remote system type is UNIX.
Using binary mode to transfer files.
ftp> ls
200 PORT command successful.
150 Opening ASCII mode data connection for /bin/ls.
-rw-r--r--      1 gww      users     6669 Dec  7  2009   index99.html
-rw-r--r--      1 gww      users       42   Sep  5  2006 .htaccess
drwxr-xr-x    5 gww      users      512  Dec  9  2009 business
drwxr-xr-x    6 gww      users      512  Dec  8  2009 current
-rw-r--r--      1 gww      users     1646 Feb 12  2004 favicon.ico
drwxr-xr-x  13 gww      users     1024 Dec  8  2009 forum
-rw-r--r--      1 gww      users     6787 Aug 28 11:47 index.html
drwxr-xr-x    6 gww      users      512  Sep  5  2008 logs
drwxr-xr-x    2 gww      users      512  Aug 28 11:46 personal
226 Listing completed.
ftp>

The only thing I can see that maybe screwing up things is the file
index99.html I cannot delete this from the command line and yesterday
when gftp was working I couldn't delete it from there either. It looks
as if a space might be the first character in the file name as I would
have though with an alphabetical listing it should appear just after
index.html

On 29 August 2010 11:38, Martin <martin at ml1.co.uk> wrote:
> On 29/08/10 19:19, stripes wrote:
>> This problem just started today
>> Trying to ftp to muin.pair.com with a GUI client (gftp, kasablanca or
>> Igloo-FTP) fails
>> gftp gives 500 syntax error, unreconized command
>> server error 2 and disconnects
> [---]
>> From the command line
>> ftp -i muin.pair.com works just fine
>
> Have you had any updates recently?
>
> Has the config changed for your GUI clients?
>
> Has something changed for making an anonymous login? Have you got a
> valid email address set for the password for the ftp anonymous login?...
>
> Do any of your GUI clients show a terminal window to show the ftp
> interaction? (Try filezilla for example. You can then see exactly what
> is going on.)
>
>
> Good luck!
>
> Let us know what you find.
>
> Cheers,
> Martin
>
> --
> ----------------
> Martin Lomas
> martin at ml1.co.uk
> ----------------
>
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