[sclug] Tinternet access problem

Alex Butcher lug at assursys.co.uk
Tue Jul 28 21:47:12 UTC 2009

On Tue, 28 Jul 2009, Keith Edmunds wrote:

> On Tue, 28 Jul 2009 11:16:04 +0100 (BST), lug at assursys.co.uk said:
>> Eclipse's tech
>> support is still better
> Wow. The reason I left Eclipse was because of my perception that their
> support was getting worse (and the fact that their customer "services"
> people seemed incapable of getting anything right first time).
> Like Demon before them, Eclipse were great until they were taken over, in
> Eclipse's case by Kingston Communications. Then the rot appeared to set in.
> Are you happy with them, Alex, or just staying through inertia?

To be honest, I rarely have to call them, and it's always been BT's fault
when I have. My connection stays up 24/7 (except for when BT screw it) and
it gets about 6.5Mbps off-peak. My DNS doesn't break, my MX records point to
the right place, and their SMTP relays don't appear to lose email.

What more could I ask? Well, all the same stuff, plus 24Mbps ADSL2 for no
more money, I suppose. :-)

> Keith

Best Regards,

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