[SWLUG] Introduction

[Jonathan Wright]

Steve Anderson wrote:
> A traditional 'me to' here. Excellent service, technical support better 
> than any other I've experienced, feature rich... I have an 8 IP address 
> subnet - no NAT for me! No data transfer limits, which is good because 
> I've been sharing Ubuntu 5.04, 5.10 and Fedora Core 4 ISOs over aMule 
> for several months.
> 
> They picked up a load of awards the other day as well:
> http://www.theregister.co.uk/2006/02/24/zen_ispas/
> 
> They're not the cheapest as Dick says but you really truly get what you 
> pay for.

Same here as well. I have been on PlusNet for about 18 months before we 
moved. Service was generally good (although it improved much more when I 
added an NTE5 splitter face plate on the master box), but CS had problems.

They couldn't handle my level of expertise, and it took me three days to 
get them to tell me they upgraded the line from 512Kb to 2Mb and there 
was then too much noise on the line!

I run IPCop with a PCI ADSL modem - the modern would sync, but it 
couldn't configure the connection with the exchange and that was just 
not something they couldn't understand! :)


Anyway - they botched the installation on our recent move (was supposed 
to be a simultaneous installation for phone line and ADSL, but decided 
on the day BT had given them the wrong code and it wasn't meant to be - 
we could try again as wait 7-14 days if we wanted!), so we moved to Zen 
who had us installed in 5 days (called on Wednesday, live on Sunday 
morning).

I haven't had to call their support desk yet, and despite 64dB line, 
we're happily running along at 1Mb - generally the line says up for a 
week, and if it does drop, it's back on within 10s.

-- 
  Jonathan Wright
   ~ mail at djnauk.co.uk
   ~ www.djnauk.co.uk
--
  2.6.14-gentoo-r2-djnauk-b1 Intel(R) Pentium(R) 4 Mobile CPU 1.80GHz
  up 3 days, 5:38, 6 users, load average: 0.06, 0.17, 0.23
--
  cat /dev/random (because u never know, u may see something u like)
--
  "The Bible  contains  six  admonishments  to  homosexuals  and  362
  admonishments to heterosexuals. That doesn't mean that God  doesn't
  love heterosexuals. It's just that they need more supervision."

                                                        ~ Lynn Lavner