[SWLUG] Why I won't buy from Dell again...

[Lisi]

On Friday 25 June 2010 21:48:18 Mark Summerfield wrote:
> Now that I've understood the joint liability (thanks Lisi) I've written
> to the credit card company pointing out that (as Which? says) even if
> the seller refuses to accept a return the credit card company should
> still refund the money. _If_ they don't prove helpful then I'll try the
> ombudsman

They probably will try to fob you off, but ARE liable under one of the 
Consumer Credit Acts(1), whether they like it or not.  It might do no harm to 
point this out to them.

1) 
http://www.google.co.uk/search?hl=en&source=hp&q=consumer+credit+act&aq=f&aqi=&aql=&oq=&gs_rfai=

You will keep us informed, won't you?

Lisi