[Watford] Anyone got ADSL2 ?

[M Fernandes]

Sorry Alain, no.  FTTC here, newly installed and slower than ADSL2
(PlusNet).  Anyway, I don't want to send everyone off on a tangent....

Mike


On 6 March 2014 10:23, Alain Williams <addw at phcomp.co.uk> wrote:

> I have had a broadband connection installed in a local community office
> (new
> phone line as well).
>
> I spent another 1.5 hours at the office last evening, waiting while the
> broadband company ran several sets of diagnostics and forgot to call me
> back
> once they were done ...
>
> Long story short: there is a fault, they can see that, they don't know
> where it
> is.  It could be in the broadband modem (which is new), the micro-filter
> (also
> new) or the kit in the BT exchange (no one knows what vintage).  I suppose
> the
> line to the exchange could also be bad (that is also new).
>
> They want me to try the modem & micro-filter somewhere else that has an
> ADSL 2
> broadband connection. If it does not work then they will send us a new
> modem &
> micro-filter.
>
> Can anyone help ?
>
> Say 'no' if you have cable connection to the Internet.
> Say 'no' if you have a fibre (FTTC) connection to the Internet.
>
> Otherwise you can probably say 'yes'.
>
> I cannot do it since I have an FTTC connection.
>
>
>
> The real reason that they want me to do this is that they don't want the
> expense
> of sending out new kit or reporting a fault to BT - who will charge if
> there is
> not a fault in the exchange. I will refuse to accept a bill since the line
> is
> new and the kit is new - provided as part of the contract.
>
> --
> Alain Williams
> Linux/GNU Consultant - Mail systems, Web sites, Networking, Programmer, IT
> Lecturer.
> +44 (0) 787 668 0256  http://www.phcomp.co.uk/
> Parliament Hill Computers Ltd. Registration Information:
> http://www.phcomp.co.uk/contact.php
> #include <std_disclaimer.h>
>
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