[Wylug-discuss] ADSL migration

[david powell]

well at least its not buldogadsl you opted to use 

i left bt years ago  when on dial up  and never heard good reports of them on 
adsl eather

but cost  well yes  i went with bulldogadsl for that reason 
but cost is relative to actual services 
at the time  it was £17.95 a month so thought it a good deal 
but  a dinamic ip , no email , office hours only tec support
may at first not seem to be too restrictive 

but 
 dinamic ip , so when the server crashes and restarts you get a new ip 
well if your downloading someting then you need to restart it 
not good if its a 4.3Gb DVD iso for debian  or something like that 

 no email addresses suplied but £5.99 each extra a month if you need one
not all of us have a domain also

office hours only tec support , so the office closes at 8pm , there sever 
crashes at 8:10pm , and you cannot report it till 8am the next day 
so your whole evenings surfing is out 

added with the fact that there service was so unreliable that over 1 week 
i had a network fail every 24 hrs ( normaly less than 10 mins each but ended 
up with another ip each time ) and 1 or more outages that lasted over 30 mins 
a week 

supprt  matters when you have bad service , and getting the  restart your 
computer (not the router ) as there first message , after waiting on the 
phone to get though to them that you know its there end your router is saying 
the dns server is down 
you would think a isp would know what that meaasge would tell them 

anyway i left them 8 months into the 12month contract , dew to the fact that 
i gave them enough greef about the aceptablilaty of there service , thay did 
not dispute the rest of it 

but i moved back to demon  and although its £24.99 a month for the package i 
get from them 
unlimited email addresses (with its own domain)
20mb web space (personal web page and space to put files you want to be 
avalable  for others )
unlimited bandwith useage  can use the 2mb/s flat out all month no problems if 
i wanted
the big advantage is  down time   like 2 10 min outages in last 3 months !!

theres nothing worse than having to ring them because its not working and
you know its not your end  
but when you do  talking to someone that knows what there on about is 
very important to getting it solved

for the £24.99 service i get from demon well with only 1 email address from 
bulldog , fixed ip option at £5.99 and webspace £5.99 also that would cost
more than £30 from buldog so i get a adsl that works for less 

sorry for the rant , but may be worth comparing the features like bandwith 
fixed ip , and other features and is saving £ 2 to 5 a month  realy worth it 
if the service is bad , and you spend more time phoning them up about it 
rather than using it 

demon tec support is a local call rate  buldog was freephone 
but would rather spend  10 mins on the phone to demon in 3 months than 
8 hrs  on the phone to buldog over a 3 month period

so far    i would avoid  , bt, tiscali & bulldogadsl  not shure but i bet 
others could add to the list of isp's to avoid like aol 

maybe you should ask what the others recomend for a isp 
demon also offer a cheaper alternative but i wanted the extra features 

Dave 

On Friday 12 May 2006 12:19 am, Neil Pilgrim wrote:
> Anne Wilson wrote:
> > On Thursday 11 May 2006 16:54, James Holden wrote:
>
> [...]
>
> >>This would suggest that you're a high-usage customer. Broadband ISPs
> >>typically operate on pretty tight margins, so I'm not surprised that you
> >>didn't get much of a positive response. Do you know what your actual
> >>monthly usage is? Do Mailbox provide tools for you to monitor it, or can
> >>you get the info from your firewall?
> >
> > There must be some way of gathering this info.  I'll see what I can do
> > over the weekend.  It's my belief that we are not, on average, high
> > users, but there may be two or three weeks of the year when we use
> > considerably more than our average.  I suppose there are ways of cutting
> > it down, too, such as not downloading all updates for individual
> > machines, but storing them on a server box.  There are months when that
> > job alone would account for well over a GB.
>
> As an extra data point, I was previously with BT, but then decided on
> freedom2surf (f2s) when I moved house. They have a fairly detailed stats
> system so you can monitor how many GB you're uploading/downloading. My
> account is capped at 10G, but while I started out doing quite a bit, my
> usage is now always under that, normally under 5G. That said, while it
> is capped, that doesn't include transfers between 1am and 6am, if you
> want to schedule things for then (I haven't needed to bother).
>
> I'm looking forward to July/August, when my year contract ends - then I
> can move to an £4-9 cheaper package (my connection charge was
> effectively spread over the year, so its not so bad).
>
> Interested to hear what people think about f2s - I've barely had to use
> them for support. Like Smylers mentioned, my email/web accounts are
> spread wide and generally separate from my 'net connection, and I prefer
> it that way :)
>
> Hope things are going well for everyone in Leeds,