[Wylug-help] IT Hardware Suppliers

[James Holden (Wylug)]

Anne Wilson wrote:

>On Friday 10 Oct 2003 4:18 pm, Paul Grenyer wrote:
>
>
>>Hi
>>
>>
>>
>>>Dunno about the 3ware cards, but CCL are generally pretty good,
>>>and they're more Linux-friendly than many suppliers.
>>>http://www.cclcomputers.co.uk/
>>>
>>>
>>Yeah, but it's a shame about their complete lack of customer
>>service and their products poor reliability.
>>
>>It got so bad that I will not now use them under any circumstances.
>>
>>
>>
>This does surprise me.  Like others on this list I have used them for
>several years.  The dud rate has been very low (two Maxtor 40GB hdds
>in one week but no others over around 5 years), and I have had no
>problems whatsoever in getting help from them, even when in one case
>the problem was completely unrelated to a faulty item.
>
>Anne
>
Given that I started the whole CCL thing going...

I've never had a problem with them, and the reason I like them is
because they're quite happy to take back stuff that doesn't work with
Linux. Items in the past included a D-Link WLAN card, and a scanner with
a odd chipset. [Sh|L]ight computers have always insisted on charding a
restocking fee. If you tell the you want to use it with Linux, they
won't sell it to you unless you agree to the restocking fee first.

I'll admit it gets very busy there. I have a trade account though, so I
just phone stuff through an pick it up a couple of hours later.

They've never sold anything faulty to me that I can recall, although I
agree with the earlier opinion of MSI mainboards.

James

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