[Wylug-help] IT Hardware Suppliers

James Holden (Wylug) wylug at jamesholden.net
Fri Oct 17 12:53:59 BST 2003


Paul Grenyer wrote:

[...]

>Only because you beat me to it. ;-)
>
>
Too slow then!

>>I've never had a problem with them, and the reason I like them is
>>because they're quite happy to take back stuff that doesn't work with
>>Linux. Items in the past included a D-Link WLAN card, and a scanner
>>with
>>a odd chipset.
>>
>>
>
>Ah! This is off topic, but what was the actual problem with the card?
>Was it just that it wasn't Linux compatible? Was it USB? I currently
>have a D-Lnik WLAN usb card that I can't get to work with my
>girlfriends Win98 machine (she doesn't like Linux, always makes me
>reboot my laptop).
>
>
It was a Cardbus card, and the chipset wasn't supported. There's a
driver in development, but it's not working yet. The scanner was an
unsupported chipset, due to non-cooperation by the manufacturers.

>>[Sh|L]ight computers have always insisted on charding a
>>restocking fee. If you tell the you want to use it with Linux, they
>>won't sell it to you unless you agree to the restocking fee first.
>>
>>
>
>Yeah, I got burnt from the work go with Light. They're just not
>interested.
>
>
No more businesss from me, certainly.

>>I'll admit it gets very busy there. I have a trade account though, so
>>I just phone stuff through an pick it up a couple of hours later.
>>
>>
>
>Ah (again)! They treat you differnetly because you have a trade
>account. I found the same thing. When I dealt with them on behalf of
>the last company I worked for the customer servie was significantly
>improved.
>
>I used to telephone my orders several days in advance and there be
>there for when they openned on a Saturday morning, It still took them
>ages to get the order together. :-(
>
>
They admit they have problems when it's busy. I haven't found that
getting a trade account has made that much difference to the waiting
times once an order has been phoned through though.

>>They've never sold anything faulty to me that I can recall, although I
>>agree with the earlier opinion of MSI mainboards.
>>
>>
>
>How much stuff have you bought? I must have bought 20 or sytems over
>about 2 years and had loads of problems.
>
>
Oh, about half a dozen systems and numerous odds and ends.

>Regards
>Paul
>
>Paul Grenyer
>Email: pjgrenyer at iee.org
>Web: www.paulgrenyer.co.uk
>
>Robbie Williams: Bland pop song, after bland pop song, after bland pop
>song.
>
>
Bland .sig too. ;-)

James






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