[HLUG] Zoom

[Ceri Williams]

> Two weeks ago I was able to join zoom mtgs through my browser. I have
> not bothered to install a local zoom client because the bandwidth here
> is too low for video so I can't possibly run mtgs.

I would suggest installing the client, it isn't just for running
meetings and you can turn off video.

As for the browser, did your browser update in the period between
working and not working?
Equally, could something have changed on the network?
One more thought, check which sound device your browser is using,
presuming that you have it managed by software that supports
per-application settings.

\o Ceri

On Mon, 3 Apr 2023 at 21:24, pl via Herefordshire
<herefordshire at mailman.lug.org.uk> wrote:
>
> Hi Gang,
>
> I am having issues with Zoom and wonder if anyone else has had/ is
> having similar.
>
> I will try to keep to the point as best I can and avoid irrelevant detail.
>
> Two weeks ago I was able to join zoom mtgs through my browser. I have
> not bothered to install a local zoom client because the bandwidth here
> is too low for video so I can't possibly run mtgs.
>
> A few days later I logged in to a mtg from a different org and had
> everything going as usual APART FROM I had no incoming sound. Incoming
> video, outgoing sound, all the trimmings, all good. No incoming sound.
>
> I opened a voice channel on facebook PM to verify hardware and that was
> all good.
>
> The test audio button on Zoom settings gave me sound.
>
> A few days later, joining the regular weekly mtg (which had previously
> been all good) now have no incoming audio.
>
> As an experiment; over the w/e, with a little help, I exposed my device
> by removing all the privacy and security defaults and tried again. Still
> no sound.
>
> So I went deep, wiped the drive and installed a new OS (The latest
> Mint). And guess what...
>
> Still no incoming audio.
>
> Zoom support is ONLY available from within the client or mobile app.
> It's NOT a hardware issue.
> No GUI settings in my browser or the browser window for Zoom have made
> any difference.
>
> Gissa clue...
>
> Pete H@
>
>
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